More Information
Anime Series/Character | Sonny Angel |
---|---|
Brand/Manufacturer | Dreams |
Release Date | 2024 |
Condition Report | Unopened |
SHIPPING POLICY
We deliver to almost every corner of the globe!
Orders are typically processed within 1-3 business days. Once shipped, you will receive a confirmation email with a tracking code to follow your order.
Shipping Carrier
Otaku Pop Mall ships all orders directly from our warehouse in Japan. We primarily use DHL Express for fast and reliable delivery.
Customs Duties and Taxes
- Please note that your order may be subject to tariffs, duties, and value-added tax (VAT) when it arrives in your country. These fees are not included in the product prices and are imposed by your local government.
- We are not responsible for any extra charges incurred, as we do not control import taxes.
Delivery Time
Orders shipped through DHL Express typically arrive in approximately 3-5 business days.
Shipping Delays
- While we strive to meet delivery times, delays can occur due to DHL package handling, inclement weather, or customs checks. Unfortunately, we cannot offer refunds for shipping if your order is delayed.
- If your package is stopped by DHL for any reason, they will reach out to you directly upon entry to your country.
Unclaimed Packages
If your package is stopped by DHL and not claimed within 30 days of arrival, it may be discarded, and we will not issue a refund.
Shipping Costs
- *Free shipping is available on orders of US$200 or more.
- For orders below US$200, shipping fees apply and vary depending on the destination country, weight, and size of the package.
- Orders might be split into different packages depending on weight and volume to maintain free shipping.
*Free shipping for orders over $200 is available only to certain countries.
See the list of eligible countries below.
Asia / Oceania:
South Korea, Taiwan, Hong Kong SAR, China, Macau SAR, Vietnam, Indonesia, the Philippines, Brunei, Malaysia, Singapore, Thailand, Australia, New Zealand, India, Cambodia, Bangladesh, Bhutan, Myanmar (Burma), Laos, Papua New Guinea, Fiji
Europe / Middle East:
Czechia, Andorra, Finland, France, Germany, Greece, Vatican City, Italy, Malta, Monaco, Portugal, Romania, San Marino, Ireland, Spain, Austria, Belgium, Bulgaria, Croatia, Cyprus, Denmark, Estonia, Hungary, Latvia, Liechtenstein, Lithuania, Luxembourg, Netherlands, Norway, Poland, Slovakia, Slovenia, Sweden, Switzerland, Türkiye, United Kingdom
North America:
United States, Canada, Mexico
Customer Support:
For any inquiries or assistance, feel free to reach out to our customer support at info@otakupopmall.com.